Kerala Citizen Service Portal | citizen.lsgkerala.gov.in |
A common portal has been launched for all citizen services of local government institutions. This portal is known as the “Kerala Citizen Service Portal“. This portal provides a wide range of benefits to users. The number of applications submitted through the citizen portal created by the Government of Kerala has crossed the 10 lakh mark. The Citizen Portal in Kerala provides a total of 264 different services which are provided by the Gram Panchayats.
Further in this article, we will provide knowledge about the basic principles of the Kerala Citizen Services Portal, and also we will discuss the benefits of using it along with the services offered in the portal. So if you want to get all the information related to this portal then read this article till the end.
Kerala Citizen Service Portal
One of the most important achievements achieved by Kerala in the field of e-governance is reaching the 10 lakh milestone on the citizen portal. The general public should make maximum use of internet services and work from the comfort of their own homes instead of waiting in queues at workplaces. According to what he indicated, all the services provided by the corporations would also be available online within the next two months.
A total of 10.05 lakh applications were received through the portal till November 18. It has been decided to take action on 2.67 million files. When the numbers are broken down individually, it can be seen that 74% of files in gram panchayats, 80% of files in corporations, and 70% of files in municipalities have been rejected. Through the website, the members of the general public get access to any services related to the local bodies.
| Portal Name | Kerala Citizen Service Portal |
| Launched By | Kerala State Govt. |
| Beneficiary | Citizens of Kerala |
| Official Website | citizen.lsgkerala.gov.in |
The Objective of the Kerala Citizen Service Portal
The most important objective of the Citizen Service Portal is to provide various benefits to the citizens of the state under one platform. Citizens face various problems in offline mode and this portal solves such various problems.
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Benefits of the Kerala Citizen Service Portal
The benefits of the portal are listed below:
- Citizens of all areas covered by the site can register for the scheme, whether they live in an urban or rural area.
- Citizens no longer need to visit government buildings to obtain various certificates, as they can do so easily through the portal. Land Ownership Certificate, BPL Certificate, General Certificate, etc.
- Registrations such as births, deaths, and marriages are easily accessible to the general public.
- Here, citizens can also review state-run programs and submit applications.
- Citizens can also register complaints for various categories including water and building issues.
- Apart from tax information, the portal also provides society-related information to the residents of the state.
- Additionally, the portal provides options for obtaining licenses for various business applications.
- This portal will guarantee that the delivery of services is both transparent and corruption free.
- The applicant is able to monitor the progress of the application and get information about the officer who is responsible for it at any point in time in the system.
What are the Eligibility Criteria?
- To register under the portal, the Applicant must be a citizen of Kerala.
What are Important Documents?
- Applicant must have an Aadhar Number
- Mobile Number
- Email ID
How to Register?
Follow the steps given below to register under the portal:
- Visit the Official Website of the Service citizen portal of Kerala.
- A homepage will open on your screen.
- From the homepage click on the register option
- Accept the terms and then click on Continue.
- First, you will be prompted to enter your name exactly as it appears on your Aadhar card.
- Then enter your Aadhar number.
- After that enter the email address.
- Followed by the mobile number and the captcha code.
- Afterward, click create an account.
- Your account will be established.
How to Login?
- Visit the Official Website of the Service citizen portal of Kerala.
- A homepage will open on your screen.
- From the homepage click on the log-in option
- Here enter your username and password and captcha code
- Then click on the login button.
How to recover forgot Username/Password
- Visit the Official Website of the Service citizen portal of Kerala.
- A homepage will open on your screen.
- From the homepage click on the log-in option
- There will be the option to Forget the Username or password.
- Select whatever you desire.
- If you select a username, you will be prompted to enter your full name and Aadhar number before being given the option to select a new username.
- If you select a password, enter your username and click the reset password button.
Certificate/Correction
- Visit the Official Website of the Service citizen portal of Kerala.
- A homepage will open on your screen.
- From the homepage click on the E-Service option.
- Choose Birth, death, Pension, etc. You have the option of choosing a certificate and new registration.
- If you want to correct information on certificates choose Application for corrections.
- Whatever option you choose after that a popup will appear to enter login credentials and click on the login button.
- Then forms will appear and fill in the details asked.
- Finally, click on the submit button.
Citizen Service Portal Payment
- Visit the Official Website of the Service citizen portal of Kerala.
- A homepage will open on your screen.
- From the homepage click on the Quick Payment option.
- After clicking you will have three options: File number, Demand number, and Mobile Number.
- Choose any option provide the details of the option selected and enter the captcha code.
- Then finally click on the search option.
- After searching you will be provided an option for payments to proceed and your payment will be done.